Date: 18/09/2025
This Privacy Policy explains how we collect, use, and protect the personal data of users who visit balancenatura.it.
The data controller is [Company Name], with registered office at [Address], VAT [Number]. You can contact us at: info@balancenatura.it.
Browsing data: IP addresses, access logs, technical information from the browser.
Data voluntarily provided by users: name, surname, email address, phone number, billing and shipping details.
Cookies and similar technologies: see the Cookie Policy for more details.
To provide the requested services and manage orders.
To handle contact and support requests.
To comply with legal obligations.
To carry out marketing activities and send newsletters (with prior consent).
To improve the browsing experience on the website.
Performance of a contract.
Legal obligations.
User consent (for marketing and cookies).
Legitimate interest of the controller.
Data is processed using electronic and paper-based tools, with appropriate security measures in place.
Personal data will be retained only for as long as necessary to fulfill the purposes outlined above and in accordance with applicable legal requirements.
At any time, users may exercise their rights under Articles 15–22 of the GDPR: access, rectification, erasure, restriction, objection, and data portability.
Requests must be sent to: info@balancenatura.it.
Users have the right to lodge a complaint with the Data Protection Authority.